Covid-19 Update

Covid-19 Update

Because of the current coronavirus/covid-19 situation certain protocols are being followed. This information is updated regularly please check before you visit.

If in the past 14 days you have had a positive Covid-19 test or have, or have had, a new persistent cough, raised temperature, change of sense of taste or smell or have been in close contact with anyone who has please DO NOT COME.

Latest Update 29/09/21

We are fully open for customers in the showroom by appointment, courses, workshops and 1-2-1 crystal healing and Reiki treatments, life and business coaching.

We will be keepinging our safe environment for both us and you. The following basic requirements for your visit as follows:
Showroom visit - temperature check on arrival, face mask/covering, hand sanitiser on entry
Workshop - negative covid-19 lateral flow test upto 24 hours before arrival, 
temperature check on arrival, hand sanitiser on entry and throughout the day/weekend, extra sanitisation of therapy beds/yoga mats
1-2-1 Treatments - check with your therapist before arrival. 

Please note that the cost of all courses has increased by £10 to help cover the costs to keep a covid safe environment. Everyone will need to take a lateral flow test either before arrival, the day before is OK or one which we will provide immediately before the course starts. If you can't for any reason take the test before arriving please make sure you arrive at least 30 minutes before the advertised start time to allow time to take the test here in our testing area.

We will also take your temperature as an added precaution.

We are wiping down all touch points at the start and throughout the day. These include door handles, credit card terminal, and other common surfaces.

We still provide coffee and herbal teas but in paper cups. Please only bring food and snacks for your own consumption. There will be no sharing of food.

The kitchen area remains closed to the public.

We are always open for internet/telephone orders and customer collections (click and collect). Fragile objects we would not normally send by post and large orders are being personally delivered in an enlarged "local" area - please enquire. We have negotiated excellent delivery rates with UPS, FedEx, DHL and DPD who cover the whole world! 

SHOWROOM - BUYING CRYSTALS AND BOOKS

WORKSHOPS- COURSES CLASSES AND MEDITATIONS

1-2-1 CRYSTAL HEALING, SPIRITUAL BUSINESS MENTORING, REIKI AND MIND MEDICATION CLIENTS

face_maskIf you are coming to the showroom please wear a face mask/face covering (unless valid medical exemption) and sanitise your hands inside the building's entrance.

Please come alone unless you need specific help from a carer or someone to carry heavy crystals or are coming with a relative or friend in your bubble. If you are bringing young children we remind you that you are responsible for them being compliant to all social distancing and hygiene rules.

Please be aware that to promote social distancing each customer is being booked in for a limited time. Please let us know if there will be more than just yourself coming and if you feel you need additional time and we can happily accommodate this if we know in advance. If you are unsure then ask when booking your appointment time.

We are doing several things to help keep the showroom safe including increased hand washing and the addition of a hand hygiene station inside the showroom entrance and another in the workshop and therapy room space. We are also wiping down touch points with alcohol wipes in between customers. We no longer have a lost property collection, anything left on the premises will be disposed of at the end of the same day. The windows are open to allow for the best ventilation possible regardless of the weather. If you feel you may be cold please bring an extra sweater, fleece or jacket.

Customers are asked to avoid handling products they do not intend to buy. Thank you.

We will no longer be able to demonstrate items such as massage wands and rollers.

We have ample free parking available please do not come by public transport unless you have no other choice.

Please remember to socially distance in shared facilities in the building such as the lavatory. For the time being the kitchen and its facilities are out of bounds to visitors.

As our regular customers know we usually provide coffee/fruit tea and biscuits/cake but unfortunately, we will not be doing this for the foreseeable future. If you feel you might need water with you, please bring it.

One final point we are a hugging community, but this is just not possible at present. So, we choose to replace the HUG with the traditional Namaste greeting, hands together in front of your heart and a gentle bow. When Namaste is given and received with love it feels just like a HUG in your soul.

Collections - If you are collecting, we can offer curb side or showroom collection. Curb side we will place your order in our lobby or boot of your car when you arrive. Showroom - if you need to see the items then you will need to make this clear when you book your appotment, use the hand sanitiser by the building entrance or wash your hands in the ground floor lavatories on entering the building and wear a mask/face covering. Proceed to our first-floor showroom touching as little as possible, such as handrails etc. If you meet someone else in the lobby or staircase, please keep socially distanced where possible.

The Showroom is Open to wholesale customers strictly by appointment. You can order online or by telephone for delivery or collection from the showroom.

WORKSHOPS- COURSES CLASSES AND MEDITATIONS

Courses and with limited numbers of participants, and seeing our 1-2-1 clients for Crystal Healing, Reiki, Crystal Reiki, coaching and business mentoring clients will start again from April 12th. We have now updated all course dates See our Courses and Workshops for the latest dates

1-2-1 CRYSTAL HEALING, SPIRITUAL BUSINESS MENTORING, REIKI AND MIND MEDICATION CLIENTS

1-2-1 Therapy Clients, Crystal Healing, Reiki, Crystal Reiki, Mind Medication and Spiritual Business Mentoring - we are seeing clients again in person

 Nicci has also been working extensively with clients on Zoom she is happy to see new and existing clients in this way as well as in person. Contact her phone/WhatsApp 07958 984195 or email nicciroscoe@mindmedication.co.uk
Philip is happy to support his existing clients, see new clients and work in person or remotely mentoring spiritual businesses.

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We look forward to seeing you soon and keeping us all safe

Love and crystal light

Philip & Nicci